Customer Service

Questions, Comments, or Concerns?

Our frequently asked questions page addresses many common questions relating to both our product and associated service. Should you need any additional information or simply would like to speak to a live representative, we are always happy to assist you. Please feel free to contact us by email or telephone with any questions you may have. For inquiries during non-business hours, please use the email form below and your question will be responded to promptly on the first business day following submission.

Contact Us By Email:

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All personal information is strictly confidential.


For questions and information about your order, product information, and general feedback, contact our Customer Service Representatives or Beauty Advisors.

Or Contact Us By Phone:

Call us at 1-800-449-6615

Customer Service Representatives are available Mon-Fri, 6AM to 9PM PST.

I Haven't Received a Reply to My Email!

If you have recently made an attempt to contact us and have not yet received a reply, your email service provider or junk email filter may be blocking messages from jointmud.com from arriving in your inbox. Please be sure to add us to your "safe senders" list and check your junk mail folder for any messages we may have sent. Once you have modified your settings to allow messages from our domain, you may resend your message and should have no trouble viewing our replies.

© Greek Island Labs LLC.
**Results may vary. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. *Dr. Binette believes in the product so much, he is now an official spokesperson for Greek Island Lab's Joint Mud™